Shipping & FAQs
Q: Can you make sure your bag are best quality in the market?
A: Yes, we focus on best quality replica, that is why we move to this site from DH Gate. We focus on bags and wallets, that is why we are most professional to identify good replica and bad ones.
See our skills: https://shebag.ru/category/blog/how-to-spot-a-fake-designer-bag
Q: How can I trust you?
A: Yes, it is not easy to build trust, but I can tell you, 90% of customers are repeat customer, repeat customer are our biggest wealth.
See My Quora Answers: https://www.quora.com/profile/Frank-Yang-293/answers
Q: When will my order arrive?
A: We have strict extended QC procedure to make sure the bag of good conditon. Express transporting time is 2 weeks by Fedex (US) and DHL and other safe ways (EU).
(For 99 USD zone bags, we will deliver by USPS, 2.5 weeks, tracking movement will show up when bag arrived your country)
Q: Can I return the product after I receive ?
A: Yes, you can. Our QC team will check every bag carefully before shipping, we accept return when quality issue happens, any problem with our products, whatsapp or email us, we will respond soon.
Q:How much is the shipping cost?
A:Standard shipping fee is 19.9 USD.
Due to the high value of the goods, our transportation scheme needs to ensure sufficient security, and we have bought insurance for each package.
Please understand our’s efforts to deliver the package safely and quickly.
Asking
for forgives for any inconvenience. The shipping time is up to multiple factors,
like the destination country, custom, weather and so on, which is really hard
to control. This is what we are working on all the time to make it better and
improved.
Q:How
can I track the shipping status?
A:You can log in our website to check you order status, shipping tracking No. is inside, and you can check the status by www.17track.net
Q: Can
you ship to my country?
A: We
can ship to your country. We can ship single item samples or large orders to
more than 100 countries.
Q:
What express companies do you work with?
A: We
are working with fast logistics/express suppliers to deliver goods to the world
by air. We cooperate with major and trusted express companies, including FedEx,
UPS, DHL, EMS and other express suppliers.
Q:What
is the product shipping from?
A:We ship from China.
Quality
Control
Q:How
can you control the product quality?
A:
After running business for years in DHGate ,we have deposit the many high
quality factory sources, and we only cooperate with suppliers with long-term
stable supply and stable quality. We will do product testing before the
products are put on the website. Only products with stable quality will be put
on the shelves.
In
addition, we will manually check the appearance and quality of the products
before delivery, and we will ensure that the goods you receive are of high
quality.
Paying
Method
Q: Except
Paypal, what else paying method you can accept?
A:We
can also support Western Union/USDT/BTC/ETH, especially for whole sale
customer. Any paying method besides Paypal, please go to Customer Service for
confirmation: https://api.whatsapp.com/send?phone=+85257073501&text=paying
Customer
Service
Q: Any
problem I met, can I go to the customer service?
A:
Yes, any problem, that is how customer service works.
Q:
What time of customer service available?
A: Our
customer service team will provide customer service from 17 hours x 7 days. You
can contact us at WhatsApp at any time. We usually reply to messages within a
few minutes. Available time is 6 am to 23 pm of Beijing time.
Whole
Sale/Agent
Q:How
to apply for the agent?
A:You
can get in touch with us on Whatsapp, simple introduce yourself and your
business, your name, your county, your market coverage, your contact method,
your estimated monthly order quantity, your preferred products and so on, more
detail more better.
Q:What
is the agent discount?
A:We
will offer different agent discount by monthly order quantity/cooperation
history/order frequency and so on.
Go to https://api.whatsapp.com/send?phone=+85257073501&text=Agent after you send the email.
Affiliate
Related
Q: I
have marketing sources, can I apply for Affiliate?
A:
Yes, please click: PC web link: https://api.whatsapp.com/send?phone=+85257073501&text=Affiliate
Cell
phone link: whatsapp://send?phone=+85257073501&text=Affiliate
Q: How
much percentage I can earn as affiliate?
A:
5-10% according to your selling quantity.
Q: Is
there any specially link that can trace orders of my side?
A: Yes, we will create a special link for you, every order from this link is counted for you commission.